Betting is entertainment — not a livelihood. 24 Bets believes that betting can be a source of fun when kept within the right limits, but without those limits, it can become harmful. We're committed to standing by you and ensuring a safe experience.
The measures we have in place at 24 Bets to ensure responsible betting.
Set your own daily, weekly, or monthly deposit limits. Once a limit is in place, you won't be able to go over your budget.
Decide in advance how long you'll spend on the platform each day. Once your session time is up, the system will automatically send you a reminder.
If you'd like to take a step back, place your account on a break for anywhere from 24 hours to several weeks. No bets can be placed during this period.
Activate a long-term self-exclusion if needed. Your account can be deactivated for 6 months, 1 year, or permanently.
You have the option to opt out of promotional emails and SMS. Cutting out advertisements significantly reduces the temptation to place unnecessary bets.
Strict age verification is carried out at registration. No one under the age of 18 can open an account at 24 Bets.
Responsible gambling means treating betting as a healthy form of entertainment — enjoying it within your means and accepting wins and losses alike. 24 Bets believes betting should never be a source of financial stress or emotional distress.
Online betting is growing fast in Bangladesh — and so is the risk of uncontrolled gambling. Many people start out just for fun, only to find it gradually affecting their household budget or daily life. That's exactly why responsible gambling is something 24 Bets takes very seriously.
We have a range of tools and support measures in place to promote responsible betting on our platform, helping you make informed decisions. Remember, winning is never guaranteed — so never bet money you can't afford to lose.
Keep in mind: Responsible gambling isn't just about setting limits — it's a commitment to being honest with yourself.
Betting addiction doesn't happen overnight — it builds gradually. Many people don't realise they're developing a problem until it's taken hold. There are some common warning signs you should watch out for.
If you recognise one or more of these signs in yourself, don't brush it off. Reach out directly to the 24 Bets support team or use the self-assessment tool below.
To support responsible gambling at 24 Bets, we recommend following a set of golden rules. Sticking to these ensures that betting always remains a source of enjoyment.
No one under the age of 18 can open an account at 24 Bets. A strict age verification process is followed at registration, and KYC verification requires a national ID card or birth certificate.
If you have children or teenagers at home, please take the following steps:
If you suspect a minor has created an account using false information, contact us immediately at support@24bets.bet. We will act promptly.
Access your personal account.
Select the "Responsible Gambling" option from the profile menu.
Set your own deposit, loss, or time limits.
Once a limit is confirmed, it takes effect immediately.
Our support team is available 7 days a week, 24 hours a day.
All support is completely confidential and non-judgmental.
Answer the following questions honestly. This will help you become more aware of your betting habits.
These tools are available to you at any time to support responsible gambling at 24 Bets.
Set your own daily, weekly, and monthly deposit limits.
Betting will automatically stop once you've reached a specified loss amount.
Decide in advance how long you'll spend in a single session.
Take a short-term break lasting anywhere from 24 hours to 6 weeks.
Deactivate your account for 6 months, 1 year, or permanently.
Turn off promotional messages and offer notifications at any time.
Answers to the most frequently asked questions about responsible gambling.