24 Bets' Privacy Policy
– Your Data, Our Responsibility

Welcome to the 24 Bets Privacy Policy. This document explains what personal information we collect when you use our platform, why we collect it, and how it is used and protected.

At 24 Bets, we believe your personal information is your most valuable asset. That's why we never compromise on protecting it. Our Privacy Policy is built to international standards and reviewed on a regular basis.

If you have any questions or concerns about this Privacy Policy, please reach out to our support team. We're always here to help.

24 Bets only collects the information strictly necessary to provide our services. We never ask for data we don't need. A detailed breakdown of each data type is provided below.

As part of the KYC process, we may request a copy of your national ID or passport. These documents are used solely for identity verification and are stored with the highest level of security.

24 Bets uses the information it collects for the purposes outlined below. In every case, we ensure that data use is aligned with our users' best interests.

• Account Management: Your data is used for registration, login, password reset, and account security purposes.
• Service Delivery: Your information is required to keep betting, deposits, withdrawals, and all other platform services running smoothly.
• Customer Support: Your previous activity data is used to resolve issues quickly and efficiently.
• Security Assurance: Data is analyzed to detect and prevent fraud, account hacking, and money laundering.
• Legal Obligations: Certain data must be retained by law to meet regulatory requirements.
• Personalized Experience: Data is analyzed to show you offers and content tailored to your preferences.
• Contact: To send important notifications, transaction confirmations, and promotional messages.

24 Bets never sells your personal information to third parties. However, limited data may be shared in certain specific circumstances.

• Payment Provider: Only the information necessary to complete transactions is shared with bKash, Nagad, or other mobile banking providers.
• Technology Partners: Trusted technology partners are used to operate the platform. They only receive data for specific tasks and are not permitted to use it for their own purposes.
• Legal Obligations: We may be required to disclose information in response to a court order or a lawful request from a law enforcement authority.
• Fraud Prevention: Information about suspicious activity may be shared with fraud prevention agencies.

Whenever data is shared with a third party, a strict data processing agreement is signed. This ensures they keep your information secure and do not use it for any purpose beyond what has been authorized.

24 Bets uses cookies on its website to enhance your experience. Cookies are small text files stored in your browser.

• Essential Cookies: Required for login sessions and security. These cannot be disabled.
• Functional Cookies: Remembers your language preference, theme, and other settings.
• Analytics Cookies: Used to analyze site usage and improve our services.
• Marketing Cookies: Used to show relevant ads. You can turn these off at any time.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.

24 Bets uses industry-leading technology to keep your information safe. Our security infrastructure is continuously updated to stay ahead of emerging threats.

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall & DDoS Protection: Servers are protected against cyberattacks.
• Regular Security Audits: Regularly audited by independent external experts.
• Restricted Access: Only authorized personnel have access to user data.
• Data Backup: Regular backups are taken to ensure your data is never lost.

24 Bets does not retain your data longer than necessary. A specific retention period is defined for each type of information.

After the specified period, data is automatically deleted or anonymized in a secure manner.

You have full control over your own data on the 24 Bets platform. A detailed overview of your rights is provided below.

To exercise any of the rights listed above, support@24bets.betto send us an email. We typically respond within 30 business days.

24 Bets is an adult betting platform. We do not knowingly collect personal information from anyone under the age of 18, and registrations from minors are not accepted.

Age verification is mandatory at registration. Your age is confirmed during the KYC process using a national ID or birth certificate. If we discover that a minor has created an account using false information, the account will be closed immediately and all associated data will be deleted.

24 Bets may update this Privacy Policy from time to time. Changes may be made due to business developments, legal requirements, or technological improvements.

• Prior Notice: For significant changes, you will be notified by email at least 14 days before they take effect.
• Version number: Each update will include a version number and date.
• Compliance Queries: Continued use of the service after any changes will be considered acceptance of the updated policy.
• Previous Versions: Previous versions are available upon request at any time.

If you do not agree to any changes to this policy, you have the right to close your account. Simply contact our support team to proceed.

If you have any questions, feedback, or complaints about this Privacy Policy, please get in touch. Our data protection team is available seven days a week to help you.

• Email: support@24bets.bet
• Live Chat: Click the chat icon at the bottom right of the site.
• FAQ: For general inquiries, visit our FAQ Page View.

We typically respond to all emails within 24 hours. For urgent data protection matters, contacting us via Live Chat will get you the fastest assistance.